Hello and congrats on your Anderscents candle purchase! We are so happy to have your support and we want to do everything we can to ensure you LOVE your candle as much as we do. That means taking care of and maintaining it so it burns it's best life. Some candles require more care than others, the type of wick and size of the candle all play a factor.
Let's start with what our candles are made of. We use a 100% soy wax from soybeans grown right here in the USA. The soy wax helps keep the candle lasting longer and ensures a clean burn.
We use cotton wicks that are fairly easy to maintain and can be trimmed with scissors or by pinching off the excess between your fingers. We suggest trimming the wick before each time you light your candle. You can do this by using scissors, nail clippers, cuticle cutters or an actual wick trimmer.
If you notice the wick on your candle has a flame too large or starts to mushroom, you can control this by trimming your wick even shorter. Keep trimming until you get the desired flame height.
The first time you burn your candle, you'll want to make sure you trim your wick and also let it burn until the wax has melted to the edge of the jar. This should take between 3-5 hours. Doing this the first time you burn your candle will help prevent tunneling in future burns and lengthen the life of your candle!
We also have directions on the bottom of every candle with a warning label. Please read this carefully. We are also available for ALL questions through email at email@example.com